Frequently Asked Questions

What types of products does Purposeful Gifts offer?

Purposeful Gifts specializes in a curated selection of innovative and stylish products designed to enhance the recipient's lifestyle. Our offerings include smart water bottles with intelligent temperature displays and elegant silicone bands for Apple Watches, among other thoughtful gifts that combine functionality with modern design.

How can I ensure that my gift is suitable for the recipient?

To select the perfect gift, consider the recipient's lifestyle and preferences. Our product descriptions provide detailed information about functionality and design, which can help you make an informed decision. Additionally, our customer service team is available to assist you with any specific inquiries.

What is the return policy for products purchased from Purposeful Gifts?

At Purposeful Gifts, we accept returns for unused items in their original packaging within 30 days of receipt. Certain items, such as personalized goods and perishable items, are exempt from returns. For more detailed information, please refer to our return policy.

How long does shipping take for orders placed at Purposeful Gifts?

Orders are typically processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited shipping can take 1-3 business days. International shipping may take between 10-20 business days. Please note that delivery delays can occasionally occur.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact the shipment carrier to file a claim. It is important to retain all packaging materials and damaged goods for the claim process. Purposeful Gifts is not liable for any products damaged during shipping.

Are there any customs duties or taxes I should be aware of for international orders?

Yes, customers are responsible for any customs duties and taxes that may be applied to their orders. Purposeful Gifts does not cover these fees, and they are the responsibility of the customer upon delivery.

How can I contact Purposeful Gifts for further assistance?

You can reach us via email at purposefulgiftsstore@gmail.com for any inquiries or assistance you may need. Our customer service team is dedicated to providing you with the support you require.